Touristic Communications Justrequest GmbH (hereinafter also called “TCJ”) is committed to protecting your privacy, and careful handling of your personal information is important to us. By accepting this Privacy Statement, you agree to the storage, processing and disclosure of your personal information in accordance with the regulations stipulated below. This agreement may be revoked at any time with effect of a future date.

  1. Responsible Body

The responsible body as defined by current data protection laws is Touristic Communications Justrequest GmbH, Sandstr. 44, 67354 Romerberg, Germany, represented by its managing director Juan Antonio Ramirez Suarez.

  1. Collection and Use of Your Data

We collect and process any and all data that your browser supplies to us. These include for example:

Browser type and version Operating system used

Referrer URL (website from which you are visiting us)

IP address of accessing machine Time of server request Duration of your visit

In addition, we save any and all personal data which you supply to us while using our services.

  1. Use and Disclosure of Your Data

We save and process your personal data to the extent necessary for the provision of our services. When you use our mobile app for communicating with your contractual partners within the framework of any contracts that you have concluded with such partners with regard to tourist goods or services, we supply your data to the respective contracting party for retrieval. Transfer of your data to external service providers takes place only to the extent to which this is necessary for the completion of the tasks of such service providers. The external service providers are also bound by data protection laws. Your data will not be disclosed to any other third party.

Should your contractual partners have their registered office outside Germany, data protection rules of the respective country shall apply to them.

In addition, we use your data for advertising purposes. If you do not agree with the use of your personal data for advertising purposes you may object at any time and we will block your data for this purpose. Otherwise, we will disclose customer data to the appropriate authorities only in such cases where we are legally obliged to do so, or if such disclosure is necessary to assert our rights.

  1. Third-party Advertising/Links from this Website

Insofar as our website or our app contains advertising provided by third parties or links to other websites or apps, TCJ shall not be responsible for their content. We do not pass on any personal information of our customers to companies other than our contractual partners with whom you want to communicate using our communication platform.

  1. Cookies

We use cookies to improve the ease of use, effectiveness and security of our website and app. Cookies are small files which are stored on your computer and which save your browser’s data. Upon expiry, cookies are automatically deleted. Some cookies expire when you terminate your internet session, others are saved for a specific period of time, after which they are automatically deleted.

If you do not agree to using cookies, you can change your browser settings so that cookies are deleted, or to prevent cookies being saved on your computer or your smartphone without your explicit consent. In this case, however, full functionality of our mobile app can no longer be guaranteed.

  1. Google Analytics

Our website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called cookies, text files which are stored on your computer and which allows an analysis of the use of the website by you. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. For this website, the IP address of your computer will be anonymized using the anonymization feature of Google Analytics. For the use indicated above, the IP address is saved and processed further in anonymized form to prevent it from being directly linked to a particular individual.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. If applicable, Google may transfer this information to third parties, if this is required by law or if such data are processed by third parties on behalf of Google. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser software. However, please note that if you do this, you may not be able to use the full functionality of our website. Through the use of this website, you express your consent to the processing of data collected by Google about you in the manner described above and for the purposes previously mentioned.

  1. Information, Rectification and Revocation

Upon request, we are glad to inform you at any time as to which of your data are stored by us. In addition, you can send us requests for information, blocking, deletion or correction of your personal data and revoke any consent under data protection law you may grant whenever you wish. Revocation can be made at any time informally.

  1.   Encryption

Personal data you transfer to us as well as any communication between app and server are transferred via a secure connection in encrypted form. The security process used corresponds to the respective state-of-the-art technology.


Touristic Communications Justrequest GmbH Sandstr. 44

67354 Romerberg, Germany

Tel: +49 151 23759746 or +34 618309814